GSA Human Resources

The People Behind The People

Mission Statement

To provide high-quality human resource services in the recruitment and retention of a skilled, motivated, engaged, and diverse workforce through collaboration, strategic partnership, and technology. 


GSA Human Resources (HR) ensures that the programs listed below are in alignment with the Agency's strategic plan, values, and initiatives. Furthermore, these HR programs are administered in accordance with federal and state laws, rules and regulations, and Countywide policies and procedures.

  • Classification and Compensation
  • Compliance
  • Disability Programs
  • Employee and Labor Relations
  • Employee Recognition and Rewards Program
  • Performance Management
  • Recruitment and Retention
  • Training and Development
  • Workforce Diversity
More information

Employees of the Month

Portrait of Rachel J.

Rachel J.

Rachel J., Real Estate Program Manager, was selected as an Employee of the Month for January 2021. She was nominated for outstanding customer service. Rachel was recognized for leading efforts to provide shelter space for the Alameda County Health Care Services Agency, supporting and coordinating with other County departments during the current COVID-19 pandemic; negotiating agreements, contracts, producing numerous Board Letters with recommendations and other working documents for County Real Estate operations; managing nearly 37 leases totaling almost three-quarters of a million square feet of County-occupied space and overseeing leases that total over $37 million annually; developing new procedures for the acquisition of hotel properties and establishing new ways of executing emergency agreements; and, ensuring that hotels can immediately house vulnerable populations, meet the State's timely requirements, and effectively utilize funds made available in the Counties.

Portrait of Joaquin G.

Joaquin G.

Joaquin G., Electronic Systems Technician, was selected as an Employee of the Month for January 2021. He was nominated for excellent customer service, taking initiative, continuous improvement, teamwork, and volunteering to work on special projects. Joaquin was recognized for being responsible and dedicated to solving audio-visual system issues that persisted over the years at the Board of Supervisors (BOS) meeting chamber; working diligently with the Information and Technology Department (ITD) team, BOS staff, and the audio-visual vendor to improve the system; and, going above and beyond to provide technical support during BOS meetings, keeping GSA management informed of any issues, and recommending solutions.

Portrait of Floyd B.

Floyd B.

Floyd B., Lead Janitor, was selected as an Employee of the Month for January 2021. He was nominated for initiative, teamwork, outstanding customer service, and continuous improvement. Floyd was recognized for taking on the challenge of training as a back-up supervisor to support and lead the team; showing growth and development through continuous training to gain confidence in the use of technology; conquering various computer systems to keep daily staff attendance, scan documents, and sending emails to inform building occupants of multiple project schedules; and, being incredible supportive and willing to share a wealth of knowledge with the janitorial team.

Key Performance Indicators (KPIs)

Read about KPIs


View our Accomplishments