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Thursday , April 15, 2021

GSA Launches New Website to Better Serve the Public

GSA’s first website update since 2004 makes it easier to do business with the County and take advantage of local services.

For the first time in well over a decade, Alameda County’s General Services Agency (GSA) has a fresh new look. The Agency, which serves all of the Alameda County departments and agencies who serve the public, today launched the redesigned acgov.org/gsa website. Replacing the agency’s 2004 online presence, the new site brings GSA’s services to the public with a user-friendly design and easy access to information and opportunities, including contracting opportunities for local vendors.

“Making it easier for local vendors to find opportunities is a huge component of the new site,” says contract compliance officer Joan Quillio. “Alameda County is always looking for vendors to supply the County with goods and services, including construction for Capital projects. And by contracting with Alameda County, vendors enjoy the benefits of working with a reliable partner, and the pride that comes with creating a thriving local economy.”

The redesigned website pairs contract opportunity listings with new, robust online support for businesses who are looking to try their hand at bidding on County contracts, including programs for small, local and emerging businesses (SLEB), and diverse businesses. Visit Do Business with Us.

Website visitors can also turn to the GSA website for previews of the innovative capital projects GSA builds to house vital community services, including hospitals, libraries and courthouses. GSA’s award-winning designs include pioneering innovations in sustainability and carbon reduction. The agency’s Energy initiatives have been recognized nationally, but they’re not always on display to the people they serve the most — the residents of Alameda County.

“We’re the people who serve the people,” says GSA Director Willie A. Hopkins, Jr., describing the behind-the-scenes role his agency plays in supporting the efforts of the other County agencies and departments. “As public servants, we’re proud of the work we do and comfortable doing it behind the scenes.” Nonetheless, the new website gives the public a clearer picture of the ways that GSA’s large, diverse staff is at work serving the public. To learn how GSA serves residents directly, check out Local Services.

A uniquely collaborative effort, the 18-month-long website redesign project brought together staff from all of GSA’s many departments with support from Alameda County’s ITD.

“We’re a service agency and, at heart, we’re a highly collaborative agency,” notes Executive Program Coordinator Dolly Bryan, who oversaw the project with IS&T chief Steve Marylander. “This effort was a great opportunity to reflect the work we do and the values we share.” In the spirit of GSA, additional website improvements launching soon will include tools that support the work of the departments and agencies GSA serves.

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