Find useful links and phone numbers for the resources you may need.
COVID Updates
Air Quality
COVID-19
- COVID-19 Site Specific Protection Plans (SSPs)
- GSA COVID-19 Workplace Readiness Prevention Program
- Prevent the Spread of COVID-19
For Employees
- Alameda County’s Administrative Code/County Charter
- Alameda County’s Civil Service Rules
- Alameda County’s New Employee Orientation Handbook
- Alameda County’s Salary Ordinance
- Alameda County’s Temporary Assignment Pool (TAP) Handbook
- ALCOLINK HRMS Video Tutorials:
- California and Federal Printable Laws (2019)
- Claremont EAP (Employee Assistance Program)
- Claremont EAP – Coping with Grief and Loss
- Emergency Preparedness:
- Family and Medical Leave Handbook
- GSA Emergency Action Plan (EAP) – 1401 Lakeside Drive, Oakland
- GSA Employee Handbook
- GSA Injury and Illness Prevention Program (IIPP)
- GSA New Employee Quick Links and References Sheet
- LanguageLine Solutions (Translation Services)
- Onboarding Buddy System Guide
- Memoranda of Understanding (MOUs):
- ACMEA – Confidential Unit (Alameda County Management Employees Association)
- ACMEA – General Government (Alameda County Management Employees Association)
- BTC (Alameda County Building and Construction Trades Council)
- CEMU (International Federation of Professional and Technical Engineers, Local 21 Civil Engineers Management Unit)
- SEIU (Service Employees International Union, Local 1021)
- STEP UP Program Brochure
- The Work Number (Employment Verification)
For Supervisors
Other Contacts
| Organization | Phone Number | Website(s) |
| 1st United Credit Union | Member Center: (800) 649-0193 24-Hour Banking: (800) 649-0193 |
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| Alameda County Employee Benefits Center (EBC) | (510) 891-8991 | |
| Alameda County Employees’ Retirement Association (ACERA) | Main Line: (510) 628-9000 Toll Free: (800) 838-1932 |
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| Alameda County Telephone Directory | See Intranet Site | |
| Alameda County Training and Education Center (TEC) | (510) 272-6467 | |
| Alameda County Treasurer-Tax Collector Deferred Compensation | (855) 969-4572 | |
| California Department of Industrial Relations | (800) 736-7401 | |
| California Employment Development Department (EDD) Claims | List of Contacts | |
| California Labor and Workforce Development Agency | (916) 653-9900 | |
| New York Life(formerly Cigna) – Disability Claims effective January 1, 2014 | (888) 842-4462 | |
| Claremont EAP (Employee Assistance Program) | (800) 834-3773 | |
| ConnectYourCare (Health FSA, Dependent Care Assistance Program) | (877) 292-4040 | |
| Delta Dental, Delta Care USA | (888) 335-8227 | |
| Disability Compensation Unit, Auditor’s Agency | (510) 272-6531 | N/A |
| GSA Building Maintenance Department (BMD) Hotline for facility-related issues in County buildings |
(510) 618-3450 | N/A |
| GSA Emergency Information Line (Non-BMD Staff) In the event of a disaster, employees should call for general status information |
(510) 272-6790 | N/A |
| GSA Emergency Information Line (BMD Staff) In the event of a disaster, employees should call for general status information |
(510) 667-4443 | N/A |
| GSA Motor Pool Rental | See Intranet Site | |
| GSA Payroll | (510) 208-9638 (510) 208-9639 |
N/A |
| Guaranteed Ride Home | (510) 433-0320 | |
| Job Accommodation Network (JAN) | Main Line: (800) 526-7234 TTY: (877) 781-9403 |
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| Kaiser Permanente (Medical) | (800) 464-4000 | |
| Liberty Mutual Insurance | (800) 524-9400 | |
| MetLaw (Access Code: 9900345) | (800) 821-6400 | |
| MetLife | (877) 619-5604 | |
| Nationwide | (800) 540-2016 | |
| Optum Financial (Commuter Benefits) | (877) 620-6194 | |
| Prudential (Deferred Compensation) | (800) 833-5761 | |
| UnitedHealthcare (Medical) | (800) 624-8822 | |
| Vision Service Plan (VSP) | (800) 877-7195 |